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Public perceptions of the STEM learning ecology – perspectives from a national sample in the US

https://doi.org/10.1080/21548455.2020.1719291

Gupta, Rupanwita ; Voiklis, John ; Rank, Shelley J. ; Dwyer, Joseph de ; Fraser, John ; Flinner, Kate ; Nock, Kathryn ( April 2020 , International Journal of Science Education, Part B)
null (Ed.)
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Multi-Site Case Studies About Zoo and Aquarium Visitors’ Perceptions of the STEM Learning Ecology

https://doi.org/10.1080/10645578.2019.1661737

Gupta, Rupanwita ; Fraser, John ; Rank, Shelley J. ; Brucker, Joanna Laursen ; Flinner, Kate ( July 2019 , Visitor Studies)
null (Ed.)
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Understanding Organizational Trust of Zoos and Aquariums

https://doi.org/10.31274/sciencecommunication-181114-16

Rank, Shelley J. ; Voiklis, John ; Gupta, Rupanwita ; Fraser, John R. ; Flinner, Kate ( January 2018 , Understanding the Role of Trust and Credibility in Science Communication.)
null (Ed.)
Zoos and aquariums play a pivotal role in wildlife conservation, including educating the public. Nevertheless, media depictions of Zoos and aquariums that emphasize animal captivity may erode public trust. We report on the first systematic survey of organizational trust in Zoos and aquariums, contrasting how people perceive the current performance of ZAs against people’s expectations for establishing trust. The largest disparities between perceptions and expectations were for items that assessed the ethical integrity of Zoos and aquariums − how well they maintain and communicate about animal welfare. ZAs can fully earn public trust by adjusting their practices and/or their messaging related to ethical integrity.
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